Services
Project & Program Management
Guiding organizations through every stage of peer support program development and workplace mental health strategy — from initial design through to implementation, ongoing management, and sustainable in-house transition.
This work is grounded in lived experience and designed for organizations who want real, lasting change.
Areas of focus include:
- Strategic Advisory, Consultation & Planning
- Mental Health Strategy & Policy Review
- Peer Support Program Design & Implementation
- Program Management & In-House Transition Planning
- Peer Role Integration, Recruitment & Onboarding
- Psychological Safety Recommendations
Training & Education
Evidence-based and lived experience–led training designed for leadership, supervisors, frontline staff, and peer supporters — with practical tools that support skill building, awareness, and culture change. All sessions can be delivered virtually or in person. Additional and customized sessions are available upon request (1.5 hour to full day format).
Foundational topics include:
- Supportive Communication Techniques
- Individual Empowerment & Emotional Safety
- Setting Compassionate Boundaries
- Suicide Awareness & Understanding Fears
- Trauma Exposure & Being Trauma Informed
- Supporting Through Suicidality
- Empowering Peer Support in the Age of AI
Signature Training
Peer Support Training
A comprehensive, evidence-informed training rooted in lived experience and aligned with the Mental Health Commission of Canada's National Standards of Practice for Peer Support. This 24-hour live interactive training equips peer supporters with the foundational skills for frontline peer roles.
Available in-person and virtually, with delivery format flexible to suit your team's needs.
Topics covered include, but are not limited to:
- Peer Support Fundamentals & Core Principles
- Supportive Communication Techniques
- Trauma-Informed Care & Harm Reduction
- Personal & Professional Boundaries
- Navigating Crisis & Suicide Risk
- Safe Sharing & Proactive Self-Care
- Substance Use & Addiction
Research & Lived Experience Advisory
Bringing a patient and peer perspective to healthcare and research environments, including responsible AI integration in mental healthcare. Supporting organizations through lived experience advisory, research co-design, and peer facilitation to bridge the gap between evidence and real human experience.
Areas of engagement:
- Lived Experience Advisory Services
- Responsible AI Integration & The Patient Experience
- Peer Facilitation in Clinical & Community Settings
- Research Co-Design, Patient Engagement & Knowledge Mobilization
Speaking & Facilitation
Hayley brings her living and lived experience and professional expertise to stages across Canada, speaking to the human realities of living with mental illness, advancing peer support practice, and the evolving role of AI integration in mental healthcare.
Hayley delivers presentations that are both evidence-informed and grounded in real experience. Past engagements include the eMHIC Congress, 2025 Peer Support Strong Conference, national healthcare summits, and corporate events.
Available as a keynote speaker, panelist, moderator or facilitator, each engagement is tailored to your audience and designed to leave a lasting impact.
Whether you know exactly what you're looking for or you're in the early stages of figuring it out, I'd love to gain a better understanding of how I can support you and meet you where you're at.